Global Questions

Most Common Questions

What safety measures do you take?

At our core, safety is of utmost importance to us. We prioritize safety in every aspect of our operations, going above and beyond to maintain safety protocols. In order to meet your specific requirements and the unique environment you're working in, we are prepared to provide additional safety measures, such as the inclusion of blade guards. Regardless of the circumstances or demands, safety remains our top priority.

What is your turn around time?

After the shoot is completed, our goal is to deliver the final product within 24 hours. If you require additional services such as 3D models or maps, we strive to provide them to you as quickly as possible.

Are you limited by weather?

Yes, in short. We regularly monitor the weather conditions both on a daily basis and before every flight. If the weather is unfavorable for operating drones, such as strong winds or rain, we are unable to safely conduct the flight. However, similar to many professionals in the field, we find partly cloudy weather to be ideal. This type of weather allows for ample sunlight and just the right amount of clouds, resulting in beautiful textures in our photographs.

How high do You fly for photos?

The actual height may vary depending on the specific project requirements. However, in general we usually fly up 400 feet above the ground level.

What is your hourly rate?

We eliminate the uncertainty and stress of hourly rates by exclusively billing the quoted amount, rather than charging an hourly rate. This way, you won't have to worry about any unexpected costs or surprises.

If a project is canceled due to weather do I need to reschedule?

If your project is affected by bad weather, we will unfortunately need to reschedule. However, there's no need to worry because we will reach out to assist.

Do I need to be on-site for the shoot?

In certain cases, you might be required to be physically present at the location for the filming or photography session, depending on the specific project's requirements.

What file type do you use?

We capture each project by using RAW and JPG formats for images, while the video is recorded in MP4 format

How do I reschedule or cancel? What is the Policy?

We kindly request a notification of 24 hours in advance, although we understand unexpected events may occur. However, at least 1-hour advance notice for any cancellations or changes to appointments is required.

What photo resolution can I expect?

The photos and videos are recorded in 4K resolution to ensure exceptional clarity and detail.

Do you provide detailed reports?

Indeed. Each undertaking is accompanied by a thorough report that provides an overview of the project, specifies the drone utilized, includes flight data (such as the flight's date and time), and presents detailed project information for your own documentation.

How long does a photo shoot take?

The time required for completing a project varies from one project to another.

FREQUENTLY ASKED

Most Common Questions